Header Logo
Home Blog GrowthX About Contact
UpCloseTeam
Solutions
Board Governance Developmental Lending
Log In
← Back to all posts

Categories

believe coaching commitment competence confidence conflict control develop emotional encourage energy intentionally lead leadership listen moment people pressure productive purpose responsibility

Choosing the Right Leadership Style

by Jon Close
May 04, 2026

Effective leaders do not rely on one leadership style. They adjust their approach based on the competence and commitment of each person and each situation.

Leadership expert Dr. Ken Blanchard's situational leadership model describes four (4) core styles:

  • Directing - High direction, low support, best when someone is new to a task and needs clarity on what to do, how to do it, and what success looks like.
  • Coaching - High direction, high support, ideal when someone is gaining skill but still needs guidance, encouragement, and help thinking through challenges.
  • Supporting - Low direction, high support, effective when someone can perform the work but needs confidence and involvement in decisions.
  • Delegating - Low direction, low support, appropriate when someone is both capable and confident and ready to own the work.

 

This Week's Practice 

Think of one person you lead. Ask yourself:

  • Are they new and unsure, growing but still needing guidance, capable but hesitant or capable and confident?
  • Which leadership style, directing, coaching, supporting or delegating best fits their current needs?

Choose one concrete adjustment in your leadership this week to better match their  development level.


DISC Insight - Situational and DISC Leadership Combined

Situational leadership helps you choose what styles to use; DISC helps you decide how to communicate that style in a way that lands well.

When applying situational leadership, consider both the person's development level and their DISC personality style. Personality does not  determine the leadership style required, but it can guide how you communicate direction, coaching, support, or delegation.

D - Dominance (Results - Focused)

When directing or coaching a Dominant personality, focus on the goal and expected results rather than excessive explanation. As competence grows, move more quickly towards delegation, giving them ownership and freedom to achieve the outcome. 

I - Inspiring  (People - Focused) 

When coaching or supporting an Inspiring personality, combine guidance with encouragement and dialogue. They tend to respond best when leadership includes collaboration, recognition, and connection to the broader purpose.

S - Support (Stability - Focused)

When directing or coaching a Supportive personality, provide clarity while also offering reassurance and patience as confidence develops. As confidence increases, shift toward a supportive style that involves them in the decisions and affirms their steady contribution.

C- Cautious (Quality - Focused)

When directing or coaching a Cautious personality, provide clear expectations, structure and standards of high of quality. As they gain mastery, gradually move towards delegation while respecting their desire for accuracy and thoughtful analysis.


Bottom Line:

Effective leaders don't rely on one's style; they shift intentionally between directing, coaching, supporting, and delegating based on each person's competence and commitment in the moment. By matching style to need, they help people grow faster and expand overall leadership capacity. 

 

Support Builds Confidence
As people grow in skill, they often reach a stage where they can perform but may lack confidence. At this point, leaders shift from directing to supporting-less focus on telling what to do and more on active listening, encouraging and involving them in decisions. Supportive leadership involves listening, encouraging, involving team members in decisions. Ken Blanchard emphasizes that people deve...
Encourage Risk and Learning
Growth requires stepping beyond familiar territory. Yet many people hesitate to take initiatives because they fear making mistakes. Empowering leaders create environments where learning is valued more than perfection. John C. Maxwell reminds us that evaluated mistakes often become our greatest teachers in leadership development.Ā  The goal is not avoiding every mistake, but learning from every e...
Coaching Develops Capability
Once people begin gaining skill, they often need encouragement. This stage requires coaching leadership - a balance of direction and support for people who are gaining skill but building confidence. Leaders continue providing guidance while also encouraging confidence and engagement.Ā  Ken Blanchard reminds us that coaching leaders help people understand both the task and their growing ability t...

Lead on Purpose Tips

Each week, you’ll receive a concise, high-impact leadership insight designed to be read in under two minutes and applied immediately.
© 2026 UpCloseTeam a subsidiary of Business Up Inc.
Powered by Kajabi

Join The FREE Challenge

Enter your details below to join the challenge.