Support Builds Confidence

by Jon Close

Jul 27, 2026

As people grow in skill, they often reach a stage where they can perform but may lack confidence.

At this point, leaders shift from directing to supporting-less focus on telling what to do and more on active listening, encouraging and involving them in decisions.

Supportive leadership involves listening, encouraging, involving team members in decisions.

Ken Blanchard emphasizes that people develop confidence when leaders show trust and belief in their ability.

Support strengthens ownership Ownership strengthens performance.

This Week's Practice

Encourage someone who is capable but hesitant.

This week:

Ask for their ideas
Invite them into decision discussions
Affirm their growing capability.

Confidence often grows when leaders step back slightly.

DISC Insight - Building Confidence

D - Dominance

Slow down enough to listen to others' ideas.

I - Inspiring

Encourage participants while maintaining clarity.

S - Support

Use your natural encouragement to strengthen confidence.

C- Cautious

Invite others to contribute ideas rather than solving everything yourself.

Bottom Line:

Confidence grows when leaders show trust in people's ability.

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